FCA publishes latest complaints data

May 2022

The FCA publishes complaints data every 6 months, usually around April and September. Within these data sets the FCA provides firm-specific data for individual firms and aggregate, or total, data at market-level. These data sets include submissions from firms reporting 500 or more complaints within a 6-month period, or firms reporting 1,000 or more complaints in a year.

In addition to the latest key findings the FCA also publishes interactive dashboards containing tables and data visualisations exploring trends involving:

The FCA’s latest findings show:

For more information, click here.

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