ICS provides a valuable service to us, keeping us updated with regulatory change via regular bulletins and quarterly webinars. Where necessary they have broken down what is required and provided a sounding board for what these changes mean for us personally. We value their assistance with regulatory reporting, as and when we need further support, and having someone on hand who knows our business to provide advice, a second opinion or a view of industry practice where required. We would recommend ICS to other firms.
Aaron Greaves
Tower Insurance Brokers
My Firm has had the pleasure to have Rob as our Compliance Advisor from ICS for the past 10 plus years and over the years he has proved to be an invaluable asset to my Firm. Rob is meticulous in his approach to managing compliance but at the same time manages to add his own individual flair to the job, making it simple to understand and not overly tedious. My Firm wears the support Rob provides me like a warm blanket and I would recommend him 100%.
Nigel Parkinson
Clifton Insurance
Elaine is an integral part of our FCA return process, making sure our data is sense-checked before she enters it all on the FCA’s systems and sending us confirmation afterwards that everything’s been done. She provides a top-notch service and is a pleasure to work with.
Aaron Myers
International Medical Group®
Parliament Hill have been working with ICS for over two years now. The advice and support we receive from the team is always clear and concise in guiding the business to meet all regulatory requirements. They are also a valuable partner in ensuring we stay well informed of future legislative changes which may impact the way we operate. Thank you!
Parliament Hill
We engaged ICS to transit from a pre-Brexit authorised foreign firm to the new environment that was created post-Brexit. David and Elaine helped us with our applications, our FCA submissions and our overall compliance training, preparation, and implementation. We feel very lucky to have had David and Elaine help us navigate through the complex regulatory UK framework.
Insurance Business Owner
ICS have been a joy to work with and extremely proficient whilst helping with FCA authorisation and regulatory approval. Marie & David understood exactly what was required and allowed me to immerse myself in the process too throughout. I’ll be using them on an ongoing basis too, now that authorisation and regulatory approval has been received. Marie and David are knowledgeable, thorough and extremely good people too.
Ed Colville
XA Underwriting Solutions Ltd.
DR&P Group have been working with ICS for the last 3 years, supporting the group in several key areas of compliance. Whilst ICS primarily support us on our London Market business following our first Lloyd’s Broker acquisition, they have been able to provide support across a broad spectrum of compliance issues including audits, training and the management of Appointed Representatives.
We have been impressed with ICS ability to interpret regulatory change, their depth of knowledge and most importantly, the way that they complement and work in tandem with our own internal compliance department and our business leaders.
Tom Storer
DR&P Group
I wholeheartedly recommend the services that ICS provide. ICS, through Elly, has spent time to understand our business and provides guidance and support to negotiate the regulatory landscape. Elly is hugely knowledgeable, approachable, and responsive, and happy to answer questions.
ICS is pro-active in the regulatory space, providing numerous resources including highly relevant bulletins, seminars and webinars. Overall a pleasure to deal with.
Specialist Insurance Broker
South West England
The guidance received from ICS helped us navigate compliance issues with ease, ensuring that we met all regulatory standards efficiently. The practical solutions they provided have greatly improved our compliance processes and minimised our risk exposure.
We highly recommend ICS to any organisation seeking expert compliance advisory services. Their professionalism, expertise, and commitment to excellence are truly unmatched. Thank you for your support!”
Specialist Intermediary
South East England
In August 2023 we engaged ICS for compliance advisory services, and the experience has been outstanding. Their deep knowledge and understanding of regulatory requirements have been invaluable to our organisation.
From the very beginning, Elly at ICS demonstrated a thorough understanding of our industry’s unique challenges and tailored her approach to meet our specific needs. In addition, the whole ICS team has been proactive, detail-oriented, and always available to address any concerns or questions we had.
Specialist Intermediary
South East England
We highly value the regular updates which explain the actions we need to take. These help us anticipate and accommodate regulatory changes and maintain compliance.
Insurance Business Owner
We particularly appreciate our dedicated compliance consultant’s visits. He is a key part of our team and helps us feel confident.
Insurance Business Owner
We have faith that you will always deliver a high standard of service.
Insurance Business Owner
You are always ready to help. Our dedicated consultant gives us tailored advice at our quarterly reviews and the telephone helpline is always available whenever we need a little extra support.
Insurance Business Owner
Your 'full service' package gives us unrivalled peace of mind. From the comprehensive compliance manual to the Hot TopICS regulatory updates, you ensure that we are well-informed and able to implement the actions needed to maintain compliance.
Insurance Business Owner
We have never been more comfortable with our regulatory status / situation based on the support and guidance we receive from you guys.
Jeff Rush
Chief Executive, Rush Insurance Services Ltd
Earlier this week I was sent details of what would be required for a Network audit at the end of the month. The amount of documents, policies, procedures and registers required for this were terrifying and would previously have taken me 2 weeks of solid work to pull together, whilst still trying to run the business and look after clients. Because of the work Casey had already done for us though, in only 2 visits, literally everything needed was readily available, up to date and perfect. Can’t thank her enough and wouldn’t hesitate to recommend her to anyone else.
Insurance Business Owner
ICS has been invaluable to us and we will continue to use them as our external compliance arm as they are a dedicated professional team with unparalleled expertise in the industry.
Insurance Business Owner
Since working with ICS we have complete peace of mind regarding all of our compliance needs. We have worked with others in the past who have not understood our business or our needs. ICS’s service has been exceptional, not only with our regular day to day requirements, but also when we have called on them for support and advice for bespoke projects; indeed they attended an urgent meeting with a moment’s notice.
Insurance Business Owner
We have used ICS for 10 years. We are extremely satisfied with the service they provide and with their specialist knowledge and advice on the rules and regulations. Nothing is too much trouble. Help from the friendly team with the RMAR/Gabriel is greatly appreciated. We would not hesitate to recommend them.
Insurance Business Owner
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