Regulatory Updates

The CII has published a new report on ‘ghost broking’, examining what it refers to as fake insurance with real costs. The CII states that criminals pretending to be insurance brokers and selling fake cover, usually through social media, is a growing and…

The FCA has updated its Reporting complaints web page, and has published a data-capture flow diagram for the new complaints reporting return, COM001. The web page has had a section added to outline resources to understand the new return. The FCA has…

The Information Commission has issued a news item outlining that the number of complaints they have received about automated nuisance calls has almost tripled in three months, reaching its highest level since 2021. Complaints from the general public to the…

The ABI has announced that insurance bodies representing Australia, the United Kingdom, Canada and New Zealand gathered in London to announce the formation of the Four Nations Insurance Alliance, established to confront the rising risks threatening economic…

The FCA has updated the Data Reference Guides section of RegData to include (on the third page) a link to an Excel spreadsheet of the questions and data requirements for the new COM001 Complaints Return. The spreadsheet includes several tabs, including…

The FCA has announced that is partnering across sectors to expand protection insurance coverage for millions of unprotected people in the wake of its MS24/1.5 Pure Protection Market Study final report. The FCA reports that, whilst the market is working well…