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CII publishes “Ghost broking: the fake insurance with real costs” report
The CII has published a new report on ‘ghost broking’, examining what it refers to as fake insurance with real costs. The CII states that criminals pretending to be insurance brokers and selling fake cover, usually through social media, is a growing and…
FCA publishes good practice and areas for improvement report: AI in financial services
To support the safe and responsible adoption of artificial intelligence (AI) in financial services, the FCA has shared good practice and areas for improvement examples from industry engagement, supervisory work and its AI Lab initiatives, including AI Live…
FCA updates its Reporting Complaints web page and publishes a data-capture flow diagram for the new complaints reporting
The FCA has updated its Reporting complaints web page, and has published a data-capture flow diagram for the new complaints reporting return, COM001. The web page has had a section added to outline resources to understand the new return. The FCA has…
Complaints about automated nuisance calls hit a five-year high
The Information Commission has issued a news item outlining that the number of complaints they have received about automated nuisance calls has almost tripled in three months, reaching its highest level since 2021. Complaints from the general public to the…
ICO secures changes from leading AI developers as scrutiny extends to AI agents
The Information Commission (ICO) has announced that ten major AI foundation model developers have agreed to make data protection improvements following regulatory scrutiny, while it is expanding its focus to the emerging risks associated with autonomous…
ABI announces four-nation efforts as rising risks threaten economic resilience
The ABI has announced that insurance bodies representing Australia, the United Kingdom, Canada and New Zealand gathered in London to announce the formation of the Four Nations Insurance Alliance, established to confront the rising risks threatening economic…
