Success Stories

Helping our Clients Overcome Their Challenges

At ICS, we are proud of the quality of our service delivery but more than that, we love to be able to help our clients solve challenges complying with the myriad of FCA regulations. In these pages we hope to demonstrate how we have helped clients overcome a particular challenge. And of course, if you think we can help you with a similar project please get in touch.

Coverholder Audit

ICS are regularly contacted by clients who have run into an unexpected issue they are not sure how to deal with. In one recent instance, a Lloyd’s coverholder got in touch requesting urgent assistance with its latest annual coverholder audit; the client…

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Client Money

An insurance intermediary client contacted ICS. They had just got the report back from the latest annual FCA Client Money (CASS) audit on their client account. The auditors had recorded an Adverse opinion. An Adverse opinion is never a welcome outcome, and…

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ICS were tasked with reviewing a brokers’ network of Introducer Appointed Representatives (IARs), primarily to ensure that they were not exceeding the limited role that an IAR can perform.

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Working in Partnership

ICS work with a wide variety of insurance intermediaries, MGAs etc, but often it is the one-man band operating from home that struggles to deal with regulation the most. We have recently been working with one particular client who prides himself on…

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