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Professional HR Support

HR That Keeps Regulated Businesses One Step Ahead

For clients that are looking for HR advice, tailored to insurance, financial services and other FCA-regulated firms, we have partnered with enlightenHR who can provide support and guidance. Please read on to find out more about their services.

At enlightenHR, we understand that regulated sectors like insurance, finance, and professional services face increasing scrutiny when it comes to how people are managed and supported in the workplace. The FCA and PRA are placing greater emphasis on culture, leadership accountability, and workforce governance, and that means getting your HR house in order is no longer optional.

Practical, Compliant, HR support for financial services and other FCA-regulated firms

We help firms of all sizes build HR foundations that don’t just tick a box, they actively support business success. Our approach is grounded in real-world experience and sector-specific insight, helping you:

Navigate complex employment law obligations with confidence
Meet FCA and PRA expectations on culture, governance, and accountability
Develop recruitment, onboarding, and retention strategies aligned to business goals
Draft employment contracts, practical company policies, and recruitment offer packs tailored to your size and structure
Handle HR challenges before they escalate, from grievances to performance management

Keep Your Regulated Business One Step Ahead
Click here to find out more

Meeting FCA Expectations: (Don’t Let HR Be the Weakest Link)

The FCA’s expectations around people management go beyond good intentions, they are now critical risk areas that HR leaders and business owners must address head-on. At enlightenHR, we help you build a people strategy that doesn’t just support your team but protects your firm.

Here are the three key areas the FCA is focusing on that could (but shouldn’t) be giving you sleepless nights, and how we can help you turn them into strengths:

Group of professionals smiling together while two male colleagues shake hands

Fitness & Propriety (F&P)
of Staff

Firms are expected to ensure that F&P assessments are robust, repeatable, and more than just a tick-box exercise.

We can help you:

Build thorough onboarding and vetting processes
Maintain clear documentation for ongoing suitability checks
Support Senior Managers with regulatory accountability frameworks

Overhead view of a diverse group of professionals standing in a circle with their hands stacked together, symbolising teamwork, collaboration and inclusive workplace culture.

Conduct Rules
& Culture

The FCA expects HR to treat misconduct as a regulatory issue that affects culture, governance, and overall risk.

We can help you:

Embed conduct rules into your policies, handbooks, and training
Manage grievances and disciplinary matters with a clear regulatory lens
Guide leadership teams to model positive behaviour from the top down

Female professional explaining systems and processes on a glass board to a male colleague in a professional setting.

Systems, Controls and Governance of People Processes

Firms are expected to ensure that F&P assessments are robust, repeatable, and more than just a tick-box exercise.

We can help you:

Create a framework for raising, escalating, and resolving concerns
Ensure processes are documented, transparent, and defensible
Maintain compliance with record-keeping and reporting obligations with the support of the online HR management portal breatheHR

A Trusted Partner, Giving You Peace Of Mind

We don’t just hand you templates and disappear. We work as an extension of your team, providing retained HR advice and strategic support when you need it. Providing wrap around care when it comes to your business and people. Whether you’re managing risk, scaling your operation, or improving your leadership capability, we are here to guide you, with jargon-free, pragmatic HR advice you can trust.

Our HR support packages are designed to flex with your needs. We give you access to everything you need to run your business with confidence and peace of mind, from employment contracts and policies to strategic workforce planning, to unlimited HR Director level support and mentorship, for a fraction of the cost.

Don’t just take our word for it…

We started working with Holly and her team after her services were recommended to us and we have since built a great relationship with Holly who is always on hand to help out with queries and provide guidance on all things ‘HR’. She is very knowledgeable but also practical in the advice she provides, which is invaluable. We would highly recommend enlightenHR to other businesses needing their HR function to be in safe hands.

Regulated Firm // Bath, UK