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The Consumer Duty Board Report – what is the FCA expecting? Guidance for firms
A key element of the FCA’s Consumer Duty Rules is that firms must monitor the outcomes that retail customers are experiencing from their products. The Rules also require firms, at least annually, to prepare, review, and approve at governing body level (so at…
FCA sets out plans for the year ahead, publishing supporting information
In its Business Plan for 2024-25, the FCA has set out a programme of work for the final year of its current 3-year strategy. The planned programme of work builds on progress made over recent years to become a “more outcomes-based, assertive and data-led…
FCA updates its guidance in relation to financial promotions on social media
The FCA has published a finalised guidance document – FG24/1 – on how financial promotions should be communicated on social media. Financial promotions on all advertising channels should be fair, clear and not misleading, and support consumer understanding.
FCA outlines the new Long Form A content
The FCA has outlined the changes made to the Form A and has announced that it plans to gradually roll out the new form to all firms from April 2024.
FCA announces a review of firms’ treatment of customers in vulnerable circumstances
The FCA has announced its intention to conduct a review into how firms are acting to understand and respond to the needs of customers in vulnerable circumstances. The FCA intends to share its findings by the end of 2024, in line with its 2021 commitment. The…
Sexism in the City report and implications for the FCA's Consultation on DE&I
In the autumn of 2023 the FCA produced a Consultation Paper (CP23/20) which outlined its proposals to improve diversity, equality and inclusion in the financial services sector; the PRA produced a similar consultation. In July 2023 the Treasury Committee…
