Regulatory Updates

FCA publishes Consultation Paper CP25/13: “Improving the complaints reporting process”

22 May 2025 - Regulatory Updates

The FCA has published a Consultation Paper seeking to ‘streamline’ the complaints reporting processes for firms. The FCA believes that some 10,000 will find it simpler to submit data on the complaints they receive under the new proposals to improve the…

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FCA consults on simplifying its insurance rules

14 May 2025 - In The News

The FCA has announced that it will simplify its insurance rules, publishing Consultation Paper CP25/12. The Regulator plans to strip outdated or duplicated requirements from its insurance rulebook, having asked what improvements it could make. The…

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Delivering good outcomes for customers in vulnerable circumstances – good practice and areas for improvement

13 May 2025 - Hot TopICS

Last year, the FCA set out to evaluate firms’ treatment of customers in vulnerable circumstances, review how firms are supporting customers in vulnerable circumstances, and assess whether its existing guidance is still appropriate. The FCA has now published…

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FCA publishes Policy Statement PS25/3: Consumer credit regulatory returns

7 May 2025 - Regulatory Updates

The FCA has published its Policy Statement PS25/3 setting out its replacement reporting requirements for consumer credit firms with credit broking, debt adjusting, debt counselling and providing credit information services Permissions – the new CCR009 return.…

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FCA publishes latest Appointed Representatives data

7 May 2025 - In The News

The FCA has published it latest 6-monthly Appointed Representatives data, showing the numbers of ARs in different financial services sectors and the revenue generated by ARs in those sectors.

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FCA updates its Supervisory Correspondence web page

30 Apr 2025 - In The News

The FCA has updated its Supervisory Correspondence web page to include information on historical letters and market reports. • In relation to historical letters, the FCA has marked most supervisory correspondence pre-dating April 2022 as 'historical' and no…

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