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Financial Ombudsman Service publishes its 2025/26 Plans and Budget
The FOS has set itself ambitious targets to address significant demand and to improve the efficiency of its case resolution processes, as part of its Plans and Budget 2025-26, according to plans for the year ahead. FOS expects to resolve 270,000 cases –…
FCA outlines next steps in its Consumer Duty rule review
As part of ‘reducing the regulatory burden’, and as outlined in its letter to the Prime Minister on 16th January this year, the FCA has outlined the first steps in its plans to review Handbook provisions. The first steps include reviewing expectations for…
Ongoing FCA focus on Principal firms and their ARs and IARs
This Hot TopICS sets out the nature of the information that the FCA is gathering, and the Controlled Function requirement it is enforcing, as an indicator of what Principal firms should be considering in their appointment and oversight of their ARs and IARs.
HM Treasury unveils action plan to cut the cost of regulation for businesses
The Chancellor of the Exchequer, Rachel Reeves, has met senior figures from a wide range of UK regulators to outline plans to cut the administrative cost of regulation on businesses by 25%. The FCA and the PRA were both represented at the meeting. The plans…
FCA publishes observations and insights on building operational resilience
The FCA published PS21/3 Building operational resilience in March 2021. The Policy Statement set out the final rules and guidance on the FCA’s new requirements to strengthen operational resilience in the financial services sector. The firms affected by the…
FCA publishes Consumer Support outcome report
This review report sets out the findings of an FCA review of firms’ approaches to the Consumer Support outcome of the Consumer Duty. The FCA wants firms to provide a level of support that meets customers’ needs throughout their relationship with the firm.…
