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FCA Consultation Paper CP25/18: Tackling non-financial misconduct in financial services
The FCA has clarified its expectations in relation to misconduct in financial services firms by publishing a Consultation Paper on tackling the issue, including bullying, harassment and violence in financial services. There is significant new Handbook guidance…
A Critical Guide for Consumer Duty Board Reporting in 2025
The Financial Conduct Authority's recent thematic review of 180 board reports has highlighted crucial insights that demand immediate attention from financial services professionals. As we approach the 2025 reporting cycle, directors must reimagine their…
FCA publishes a suite of insurance-focused reports
The FCA has published a summary web page outlining the headlines from four separate reviews relating to general insurance. The page includes a headline infographic (also published separately) outlining what the FCA has looked at. This gives a reason ‘why’…
FCA Consultation CP25/13: Improving the complaints reporting process
The FCA has published a Consultation Paper seeking to ‘streamline’ the complaints reporting processes for firms. The FCA believes that some 10,000 firms will find it simpler to submit complaints data under the new proposals, even though some 14,000 firms will…
FCA and PRA consult on proposals to streamline SM&CR: CP25/21
The FCA has announced that, in a first phase of relatively low-level reforms, the FCA and the PRA propose to streamline the SM&CR to allow some additional flexibility for firms and make the requirements clearer and more efficient. Further changes the FCA are…
Treasury Select Committee publishes report on FOS accountability
The FCA has announced that, in a first phase of relatively low-level reforms, the FCA and the PRA propose to streamline the SM&CR to allow some additional flexibility for firms and make the requirements clearer and more efficient. Further changes the FCA are…
