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FCA calls on insurers and brokers to demonstrate fair value and good customer outcomes
Following a review of general insurance (GI) and pure protection (PP) manufacturers’ and distributors’ product oversight and governance arrangements, the FCA has published a Thematic Review – TR24/2 – “Product Oversight and Governance thematic review – General…
Building operational resilience
Resilience can be defined as an ability to recover from or adjust easily to misfortune or change or, in simple terms, the capacity to recover quickly from difficulties. This concept of resilience is not just about having a business continuity plan or disaster…
FCA Discussion Paper DP24/1: Regulation of commercial and bespoke insurance business
The FCA has published a Discussion Paper DP24/1 about the regulation of commercial and bespoke insurance business. The FCA wants to ensure that customers in the commercial insurance market are protected appropriately, while also not placing unnecessary…
FCA to review its Rules post-Consumer Duty – a Call for Input
The FCA is asking for views on whether, where and how it can refine and simplify its retail conduct rules and guidance, whilst still ensuring that it continues to support and protect consumers. The FCA particularly wants to address potential areas of…
FCA publishes a suite of proposals to reduce regulatory burdens
The FCA has issued four sets pf publications to try to reduce the regulatory burden on firms whilst at the same time supporting growth and competitiveness and avoiding consumer harm. The FCA, through this review, is seeking to establish whether the rules…
FOS speech at the FCA’s ‘Consumer Duty: One year on’ webinar
At the FCA’s “Consumer Duty: One year on” webinar, Abby Thomas, the FOS Chief Executive and Chief Ombudsman, delivered a speech reflecting on the first year of Consumer Duty. The speech covered the role of FOS, the impact the Consumer Duty has had on…
