E-Learning Login
Compliance Portal
Financial Ombudsman Service publishes its 2025/26 Plans and Budget
The FOS has set itself ambitious targets to address significant demand and to improve the efficiency of its case resolution processes, as part of its Plans and Budget 2025-26, according to plans for the year ahead. FOS expects to resolve 270,000 cases –…
HM Treasury unveils action plan to cut the cost of regulation for businesses
The Chancellor of the Exchequer, Rachel Reeves, has met senior figures from a wide range of UK regulators to outline plans to cut the administrative cost of regulation on businesses by 25%. The FCA and the PRA were both represented at the meeting. The plans…
FCA publishes observations and insights on building operational resilience
The FCA published PS21/3 Building operational resilience in March 2021. The Policy Statement set out the final rules and guidance on the FCA’s new requirements to strengthen operational resilience in the financial services sector. The firms affected by the…
FCA publishes Consumer Support outcome report
This review report sets out the findings of an FCA review of firms’ approaches to the Consumer Support outcome of the Consumer Duty. The FCA wants firms to provide a level of support that meets customers’ needs throughout their relationship with the firm.…
ICS Steps Forward to Walk for WaterAid to Support International Women’s Day
The team at Insurance Compliance Services is pulling on their boots and has pledged to walk five kilometres or more a day for the month of March in aid of WaterAid’s Stand with Women project. The challenge has been launched to coincide with International…
FCA removes expectations for Consumer Duty Board champions
The FCA has updated its Consumer Duty – information for firms web page to confirm that from 27th February 2025 it no longer expects firms to have a Consumer Duty Board champion. Following The FCA CEO’s letter to the Prime Minister in January, the FCA has…
