Conduct Rules – deadline approaching

March 2021


The FCA’s Conduct Rules, which set minimum standards of behaviour for individuals working in financial services, come into full force for all insurance distribution staff on 31 March 2021. The rules were introduced under the Senior Managers and Certification Regime, which has applied to solo-regulated firms since December 2019, with the aim of improving accountability and awareness of personal conduct issues.

Firms should ensure that all staff have been thoroughly trained in the relevant Conduct Rules by the deadline at the end of next month, and understand how the rules apply specifically to their individual roles.

Firms are also required to notify the FCA of any Directory Persons by the 31 March deadline.


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