Staff Training

Face to Face Training

The opportunities for accessing face to face training have diminished over recent years at the same time as new digital based learning platforms have come on the scene. ICS has such a platform and there is no doubt that, particularly as the pandemic has meant us all working from home, they play a key part in our continuing professional development.  The pandemic has illustrated very well that ‘every day’s a school’ day as we all rushed to be better at video conferencing and find alternative ways of communicating with our clients and staff.

However, a good proportion of training delivered to staff should be on a face to face basis even if this is a via monitor as it allows for real time queries to be answered and understanding to be gauged by the trainer as well as spending time with colleagues to practice and collaborate.

Establishing understanding and interest of staff has never been more key when considering the Conduct Rules training. The deadline for completing the remaining elements of SM&CR including conduct rules training for all staff has been extended to 31st March 2021 (from 9th December).  The FCA have stated that digital training can only be part of the solution; training from line managers with specific examples of what it means to break a rule within the business are key.

ICS have experienced consultants who have deliver group and one to one training and examples of recent events include:

  • Webinars to clients on regulatory developments
  • Annual refresher training on regulatory requirements to a UK wide team of broking executives
  • Financial Crime awareness training to staff
  • Compliance Officer role training to new recruit

Please contact us at enquiries@insurancecompliance.co.uk if you would like to discus Conduct Rules training or any other regulatory training requirements you might have.

Staff Training

Digital training can only be part of the solution; training from line managers with specific examples of what it means to break a rule within the business are key.

Please contact us if you would like to discus Conduct Rules training or any other regulatory training requirements you might have.

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