What Our Clients Say

One of the recommendations which the FCA makes to firms is that, when they are considering external compliance support, they should ask for references. It’s a recommendation we think makes excellent sense, after all, it’s easy for us to tell you we’re brilliant but it’s what our clients say about us that really counts.

So, if you are thinking of working with ICS and you would find it helpful to talk to a client of ours whose business is similar to your own, please do call us on 01892 539600 or email enquiries to us at: enquiries@insurancecompliance.co.uk.

In the meantime, below are just a few examples of genuine feedback – each of which is typical of the sort of comments we often get from our clients.

"ICS worked with Specialist Risk Group on a major project from August 2021 to January 2022. As a company that prides itself on its specialist knowledge we were impressed by the way that ICS understood our business. They managed the entire project efficiently, keeping us updated at each stage of the process. Our dedicated consultant, Tony Darwall, was very experienced and built a good rapport with our staff.
The deliverables from the project were of a high quality and we look forward to working with ICS again in the future."
Clare Lebecq
Group Chief Operating Officer, Specialist Risk Group

"Really pleased to finally meet up today and get so much done. I feel a lot better knowing what is expected of me as a business owner. Much of the Product Governance and Pricing initiatives are core to my business anyway and I have no trouble with what is in store"

“We are very pleased to have been a business partner of ICS for 5 years. This relationship works very well giving us the right balance of internal control and external, up to date advice. The service provided by our relationship manager, Rob Cawthorne, has been professional and beneficial. Rob has also been our main contact for some time now providing stability and continuity."

“We have built up a good relationship with our Consultant, who is key to the service ICS provides to us. We find the way he coaches us and understands our mentality helps with the compliance piece – and we are never lectured.”

“We have used ICS for 10 years. We are extremely satisfied with the service they provide and with their specialist knowledge and advice on the rules and regulations. Nothing is too much trouble. Help from the friendly team with the RMAR/Gabriel is greatly appreciated. We would not hesitate to recommend them.”

“Since working with ICS we have complete peace of mind regarding all of our compliance needs. We have worked with others in the past who have not understood our business or our needs. ICS’s service has been exceptional, not only with our regular day to day requirements, but also when we have called on them for support and advice for bespoke projects; indeed they attended an urgent meeting with a moment’s notice."

“ICS has been invaluable to us and we will continue to use them as our external compliance arm as they are a dedicated professional team with unparalleled expertise in the industry.”