ICS London Market is the specialist arm of Insurance Compliance Services Ltd, a regulatory compliance consultancy. We offer a range of audit, review and independent assurance services to Lloyd’s managing agents and other (re)insurers. ICS London Market also has access to a dedicated team that provides advice and guidance on insurance mediation in the UK. Our London Market resource is founded on a rigorous understanding of:
- distribution and routes to markets, offering Coverholder audits and due diligence
- insurance products, offering Product Documentation Reviews
- underwriting, offering Independent Underwriting Reviews
- servicing of products, advising on or implementing Compliant Complaints’ Processes and Systems and TPA audits
- regulatory regimes.
The benefits of an independent review will assist insurers in maintaining a corporate culture that ensures customers in the distribution chain are treated fairly at all times (the ‘customer experience’), the corollary of which should, ultimately, reflect favourably on investors’ return on equity.
No matter the challenge, we focus on delivering practical and enduring outcomes that equip our clients to operate in a compliant culture.