ICS London Market is a specialist arm of Insurance Compliance Services. We offer a range of audit, review and independent assurance services to Lloyd’s managing agents and (re)insurers. ICS London Market has access to a dedicated team that provides advice and guidance on insurance mediation in the UK. Our London Market resource is founded on a rigorous understanding of:
- distribution and routes to markets; offering Coverholder audits and due diligence
- insurance products; offering Product Documentation Reviews
- underwriting; offering Independent Underwriting Reviews
- servicing of products; advising on or implementing Compliant Complaints’ Processes and Systems and TPA audits
- regulatory regimes.
An independent review helps insurers in maintain a corporate culture that ensures customers in the distribution chain are treated fairly at all times (the ‘customer experience’), which should ultimately have a positive impact on investors’ return on equity.
No matter the challenge, we focus on delivering practical and enduring solutions that equip our clients to operate in a compliant culture.