Overview

ICS London Market is a specialist arm of Insurance Compliance Services.  We offer a range of audit, review and independent assurance services to Lloyd’s managing agents and (re)insurers.  ICS London Market has access to a dedicated team that provides advice and guidance on insurance mediation in the UK. Our London Market resource is founded on a rigorous understanding of:

• distribution and routes to markets; offering Coverholder audits and due diligence
• insurance products; offering Product Documentation Reviews
• underwriting; offering Independent Underwriting Reviews
• servicing of products; advising on or implementing Compliant Complaints’ Processes and Systems and TPA audits
• regulatory regimes.

An independent review helps insurers in maintain a corporate culture that ensures customers in the distribution chain are treated fairly at all times (the ‘customer experience’), which should ultimately have a positive impact on investors’ return on equity.

No matter the challenge, we focus on delivering practical and enduring solutions that equip our clients to operate in a compliant culture.