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August 2, 2022
On 27th July 2022 the FCA published the final rules and guidance for its flagship Consumer Duty.
In this Hot TopICS we take a high-level look at what the new regulation means for you and your firm and outline some insurance sector-specific priorities and timelines.
This is a significant piece of new regulation, comprising new rules and guidance. It represents a considerable evolution in the FCA’s expectations of firms, and further advances the Regulator’s long-standing desire to ensure that firms achieve and monitor good outcomes for ‘retail customers’.
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