FCA issues proposed COVID-19 guidance for insurance firms

May 2020


As part of the FCA’s continued efforts to support customers impacted by the Covid-19 pandemic, the FCA has issued proposed guidance for insurance firms; this applies to insurers, product manufacturers and brokers and is aimed at ensuring the fair treatment of customers. It covers 2 key areas; product value and helping customers in financial difficulty.

Click here for the FCA publication on product value and here for helping customers in financial difficulty.


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